Shipping policy
FREE on orders over £30
Free delivery is automatically applied at checkout when your basket total reaches over £30
Qualifying orders are normally dispatched using our standard delivery service.
Standard Delivery
£4.99
Standard delivery is charged at a flat rate of £4.99 regardless of parcel weight.
Orders are typically delivered within 2 to 3 working days from dispatch.
Orders placed after 11:00am on Friday will usually be processed on the next working day.
Express delivery is charged at a flat rate of £6.99 regardless of parcel weight.
To qualify for Express Delivery, orders must be placed before 11:00am Monday to Friday.
Orders placed after 11:00am on Friday will be processed on Monday and are expected to arrive on Tuesday/Wednesday
Whilst we aim to meet all estimated delivery times, occasional delays may occur due to courier issues, adverse weather conditions, industrial action, seasonal demand or other circumstances outside of our reasonable control.
Customers are responsible for ensuring that delivery details are accurate at the time of ordering. We cannot accept responsibility for delays, failed deliveries or additional charges resulting from incorrect information being supplied.
If you believe your order has been lost, delayed or has not arrived within a reasonable timeframe, please contact us and we will be happy to assist.
Contact us
Moorlandspetsupplies@gmail.com
07826394926
If we are unable to answer your call, please leave a voicemail or send us a WhatsApp message and we will get back to you as soon as possible.